For our guests

Practical information

The same information as in the folder in your room — also available online.

Digital information folder

Here you will find the same practical information as in the folder in your room. For the hotel address, phone numbers and email, please use the contact page.

Rates and extras

  • Dog — €7.50 per dog per night
  • Final cleaning — studio / 2-person apartment — €55
  • Final cleaning — 4-person apartment — €75
  • Extra person — €10 per night
  • Extra parking space — €7.50 per night
  • Lost key card — €2.50

Arrival, departure and parking

Each studio or apartment includes one parking space; a second vehicle can be booked at an extra charge, subject to availability. Please also follow our parking instructions. For apartments on the ground, first and second floors: public parking in zones B and D. Your number plate is registered online; please provide it accurately. The permit is valid until 11:00 on the day of departure. For basement apartments: parking in our private spaces at the rear of the hotel (marked with a parking barrier). If you expect extra guests or need an extra bed or parking space, let us know in advance. You may use the accommodation and parking until 11:00 on departure day. There is no refund for early departure; in emergencies you can often claim cancellation costs on your travel insurance.

The hotel reception is not staffed 24 hours a day. For questions, use the bell at reception or contact us via the contact page.

Safety and emergencies

In a life-threatening situation or when you need ambulance, police or fire services, call 112. State clearly where you are: Hotel Rasch, Zeeweg 2, 1865 AC Bergen aan Zee.

If the fire alarm sounds, leave the hotel as quickly as possible. The escape route is shown on your room door.

Close doors and windows to prevent theft. We are not liable for lost belongings.

GP and out-of-hours care

GP practice: Nassaulaan 24, 1862 EJ Bergen (NH). GP by appointment: 072-5090605. Urgent medical help during the day: 072-582 1333. More information: debergensehuisartsen.praktijkinfo.nl

After 5 p.m. and at weekends (emergencies only): GP out-of-hours post Alkmaar, Hertog Aalbrechtweg 5a, 1823 DL Alkmaar, 072-518 0618. See hapa-alkmaar.nl

Public transport and train

Information about the neighbourhood bus is in the folder in your room and online at buurtbusbergen.nl.

The nearest railway station is Alkmaar, reachable by bus.

Pets, smoking, terrace and towels

Pets are welcome; charges are as listed above.

Veterinarian Stad & Land: Vondelstaete 500, 1814 MH Alkmaar, 072-511 2133.

If our parking instructions are not followed and this results in a fine or surcharge, all costs are borne by the guest. Hotel Rasch accepts no liability.

Smoking in the rooms is not allowed. We ask smokers to smoke outside.

You may use the terrace freely. Use of the play equipment is at your own risk.

If needed, take clean towels from the housekeeping cupboard in the corridor. Please put used towels in the laundry basket in that cupboard; please consider the environment.

IVN Nature Information Centre Parnassia

Playground and small animal park in Bergen aan Zee, Parkweg 31. Free entry.

IVN Natuurinformatiecentrum Parnassia

Outings and culture

Brochures are available at reception; we are happy to help. See also bergenaanzee.com for art and culture in the area. In summer there are music events, concerts, exhibitions and poetry. Nearby is the artists’ village of Bergen with galleries and museums; historic towns such as Alkmaar, Hoorn and Enkhuizen are great for a day trip.

More about the beach, dunes and surroundings is on our Surroundings page.

Final cleaning and check-out

Check-out is by 11:00 at the latest. You can do the final cleaning yourself or have us do it (rates are at the top of this page). If you clean yourself: there is a cupboard in the corridor with cleaning supplies and a vacuum cleaner. Strip the bed, empty the dishwasher, clean tables, sink, microwave, bathroom and bins, vacuum and mop the floor. Check the balcony and sockets for forgotten items.

If we do the final cleaning, we still ask you to wash up, tidy and empty the dishwasher. No time to clean thoroughly? You can still choose our cleaning service for the fee stated above.

Return your key card(s) to reception.

TV channels

Cable channel overview (as in the printed folder):

1   NPO 1
2   NPO 2
3   NPO 3
4   RTL 4
5   RTL 5
6   SBS 6
7   RTL 7
8   Net 5
9   Veronica
10  RTL 8
11  Fox
12  RTL Z
13  Comedy Central
14  Paramount Network
15  Discovery
16  TLC
17  MTV
18  National Geographic Channel
19  Viaplay TV
20  Investigation Discovery
21  Eurosport
23  Filmbox
28  Xite
29  Nickelodeon
101 VRT 1
102 Canvas
103 Ketnet
111 ARD
112 ZDF
113 WDR
114 NDR
130 BBC First
131 BBC One
132 BBC Two
137 BBC News
138 Euronews

Questions?

Reception will be happy to help during your stay. For phone, email and address, please use the contact page.

Go to contact

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